This Privacy Policy is intended to provide you with detailed information about how we collect, use and protect your personal information when you use the Tyan.ai website: https://tyan.ai/ (website).

Please take the time to read this Privacy Policy carefully to understand our policies and practices regarding your personal information. Before accessing or using the Website, Application(s) or Services, you (“You”) must carefully review and agree to this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our data practices or for other operational, legal or regulatory reasons. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

Purposes of processing personal data.

When you visit our website, we collect information for the purpose of:

• Analyzing and studying your behavior on the platform;
• Ensuring the provision of our services;
• To improve site functionality and service quality;
• Roadmap to improve, customize or modify our communications;
• Strengthening the security of personal data;
• Evaluating the effectiveness of our marketing programs.

Registration and use of the Service

When you register on our website, we collect and store any information you enter on the platform or otherwise provide. Personal data collected may include your name, date of birth, email, and information about your use of our services and browser data.

Your personal data may be used to create an account and user profile that will allow you to interact with AI characters. In addition, we may apply this data to customize the services to your preferences and develop new features.

When you use our platform, we automatically collect and store information from your browser or mobile device in our server logs, including your location, IP address, cookie data, and pages requested. This data is treated as non-personal data unless otherwise required by applicable law. We use them in an aggregated form only. This information may be shared with our partners to analyze how users interact with our website, which allows us to determine how often the platform is used.

Collection of personal data of Visitors and Users

When you visit the Website, we may automatically receive some information that identifies each page you visit:

• The type of browser and operating system you are using;
• the IP address (Internet Protocol) of the device from which you accessed (e.g. PC, tablet);
• the date and time of your visit to the Website
• the address of your server
• the average duration of the page view;
• navigation behavior and user preferences.

Marketing

We may send you information about our services and events that may be of interest to you through various channels such as post, telephone and email. We will also seek your consent before sharing your data with third parties for marketing purposes. You can opt out of receiving marketing communications at any time by changing your preferences on our website or by following the links in the messages sent.

Cookie settings

You can set your browser to refuse all or some cookies and receive notifications when websites receive or set them. Please note that disabling or blocking cookies may limit the availability and functionality of some areas of our website.

Use of Personal Data

Your personal data will only be used for the purposes for which it was collected. If it becomes necessary to use them for other purposes, we will confirm that they are comparable to the original ones. If you require clarification about their processing in a new context, please contact us. We will undertake to notify you when we need to use the data for new purposes and explain the basis on which this will be done. We may also process your data without your consent where this is prescribed or permitted by law.

Sharing your information

We may share your information with the following categories:

• Service Providers with whom we partner to provide the Services
• To professional advisors, such as lawyers or accountants, when we need advice
• To legal and regulatory authorities as required by law
• Our employees

We will not disclose your personal information to third parties without your permission, unless required by our Privacy Policy.

Please note that this Privacy Policy does not cover the practices of third party service providers and others with whom we have no control.

Requesting access to your data

You have the right to request access to your personal data at any time. This will allow you to be informed about what data we hold about you and to verify the legitimacy of its processing.

Data retention period

We retain your personal data for as long as your account is active or as long as it is necessary to fulfill the purposes for which it was collected, including the provision of the Services, unless otherwise required by law. Once your account is closed, we continue to retain your information for a period of time. On average, we retain it for 5 years after you cease to be a user of our Services, beginning on the date of account closure.

Retention periods may be revised periodically depending on business and legal requirements.

Personal Information of Minors

We do not provide the Services or collect personal information from persons under the age of 18 or the equivalent minimum age depending on the jurisdiction. Our Services are intended for use only by adults who are 18 years of age or older. If we become aware that we have been misled by a person under the age of 18, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the information as soon as possible and block that user.

Links to third parties

The Website may contain links to third party websites, plug-ins and applications. Clicking on such links or enabling these connections may allow third parties to collect or transmit data about you. We do not control these third-party sites and are not responsible for their privacy statements. We encourage you to review the privacy policy of each site you may access through the Website.

Withdrawing consent

We aim to make the process of withdrawing consent as simple as giving it.

You have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing of your personal data carried out up to the time of withdrawal.

If you withdraw your consent, we will not be able to continue to provide our services to you and will take reasonable steps, taking into account available technology, to promptly delete your account. We will also delete any personal data that has been collected about you for our internal use.

Please note that if you withdraw your consent, we are not responsible for the content that remains available on third party sites.

Right to be forgotten

You have the right to request the deletion of your personal data without delay and we will comply with this request unless we have a legitimate reason to process it further.

You can ask for your data to be deleted if you have legitimately objected to the processing, if we have unlawfully processed the information or if there are local legal requirements. Please note that we may not always be able to comply with a deletion request for certain legal reasons, which we will notify you of.

If you believe that the processing of your data violates your rights, please contact us immediately. You may also object to the processing of data for direct marketing purposes. In some cases, we may provide evidence that we have compelling reasons for such processing, which may override your rights.

Data Security

We have taken the necessary steps to protect your personal data from loss, unauthorized access, alteration or disclosure.

We also have procedures in place to respond to potential breaches and will notify you and the appropriate authorities if necessary.

Changes to the Privacy Policy

We may update the Privacy Policy from time to time. You will be notified of significant changes by mail, and an email will be sent to you for your consent. By continuing to use our services after changes have been made, you agree to the updated Privacy Policy.